China’s market regulators have got received a 1.67 million consumer complaints last year 2016 and 1.59 million were processed, data came from the State Administration of Industry and commerce showed.
Complaints rate was 95.2 percent up to 1.2 percent from one year earlier, according to the administration in a statement on its website.
The complaints concerned 4.06 billion yuan or approximately $592 million in disputes. The authorities are assisted consumers to recover 1.82 billion yuan. A statement said consumers complaints are online shopping, appliances, and services at fast paces.
Mobile phone industry lead last year’s list for gaining complaints from consumers, based to Better Business Bureau serving the Northwest. BBB Northwest managed nearly 7,000 complaints regarding mobile phone services and supplies.
Second on the list is the Internet services, which made nearly 4,000 complaints. Furthermore, consumers had also concerns with computer software, developers and publishers, collection agencies, travel agencies, property management, skin care, car dealers and animal hospitals.
Every business their greatest goal is to always and always to satisfied the (we) customers. We consumers are spreading the information about the business how great marketing they have. The problem occurs when the news being spread negatively that’s what happen in cellular country complaints. Complaining clients fear most business particularly in today’s online powered where consumers have a extensive and far reaching platform to discuss about the firms, providers and importantly the products. These people have the power to spread thousands of friends on social media sites or business review platforms regarding their encounter with the business. This power is like a double edge sword for every business because among those consumers telling are complaining because how bad their experience about the product or the service from the company. Continue reading
Google Nexus 6P might be the best smartphone in 2015, however it’s not the handset is not that perfect at all. More concerns come up when users get the Google Nexus 6P and to share a few check below the common issues of the device.
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The common issues faced by the Nexus 6P is that the switch to landscape mode for no reasons and would not be able to return I portrait without ease. Other common problem is the 3 way calling where the caller is not allowed to send text message if they have another incoming call. But, this shows up to be more of an error than a glitch, therefore an update must be able to fix this bug.
There is no doubt that the Samsung Galaxy 5 is the best phablets today and this comes as no surprise offered that its past family phablets are the first on the market.
Having said that the Samsung Galaxy Note series had its reasonable share of battles among screen size and battery life.
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This Samsung Galaxy Note 5 features 3,000mAh battery a bit smaller than the Note 4, the total of 27 hours and 30 minutes for full charge while Galaxy 4 is 28 hours and 46 minutes.
Almost apple users wait for latest iOS update; however when the time the update runs to their handsets they start worrying for some bugs that iOS update made.
When Apple launched its newest iOS 9, many users assumed that the latest update will make their lifestyle simpler. The Tech giants report of significant enhancement of face value and raced to update their high priced devices to the latest OS update.
Latest reports that many problems that the update has caused into the high end devices that start user ruin they daily life. Cupertino based tech giant mentioned that the new iOS 9 update will definitely improve the battery life and the new Siri interface. Continue reading
Vodafone is the most operator complained, new figures industry regulator Ofcom show.
More than 1 in every 7,500 consumers had complaints regarding the Uk’s third biggest operator. Majority, 34%, notice red over the rates, however surprisingly the second reason for complaining appeared to be how the operator dealt with the complaints. UK consumers complaints have already been exposed by Ofcom’s monthly data, as the regular compiles complaints created against the 13 largest providers of the telecom services.
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The complaints concerning EE, Virgin and Talk Mobile additionally leaped above the market average, yet general, complaints have down since the past quarter.
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The director of Ofcom and consumer group Claudio Pollack said “Encouraging” that issues had continued to go lower, however, this would likely not be sufficient. Polloack mentioned “There is still room for improvement. We expect providers to make customer service and complaints handling top priorities”